Falcon Card FAQ

Find answers to common questions about Falcon Card, including eligibility, funding, spending limits, fees, and card management.

General

Is Falcon Card a physical card?

No. Falcon Crypto Card is currently a virtual card only. A physical card may be introduced in the future.

Where can I use my Falcon Card?

Falcon Card can be used at any merchant, online or offline, that accepts Visa.

Who is eligible to apply for a Falcon Card?

Users who have completed KYC (Know Your Customer) verification on the Falcon Finance app and reside in an eligible country can apply for the card.

Funding and Currency

What currency does the card use?

The card is funded using USDf, which is converted to USD at a 1:1 rate when transferred to your Falcon Card Balance. A small FX spread applies when spending in currencies other than USD.

How do I add funds to my card?

First, deposit USDf into your Falcon Account Balance. Then, transfer the desired amount from your Falcon Account Balance to your Falcon Card Balance. Only funds in your Falcon Card Balance can be spent.

What happens if I try to spend more than my available balance?

The transaction will be declined. You will need to transfer additional USDf into your Falcon Card Balance before trying again.

Fees and Limits

Are there any fees to use Falcon Card?

There is no fee to apply for the card and no fee to spend using the card. The only cost is a small FX spread applied during currency conversion.

What are the spending limits on my card?

Online transactions are limited to 25,000.00 USD per day and 100,000.00 USD per month. Contactless (offline) transaction limits can be set and adjusted by the user directly in the Falcon Finance app.

Can I change my contactless spending limit after the card is issued?

Yes. You can adjust your contactless spending limit at any time within the Falcon Finance app.

Apple Wallet and Google Pay

Can I add my Falcon Card to Apple Wallet or Google Pay?

Yes. Both are currently supported. Card details must be entered manually, as automatic provisioning is not yet available. Refer here for step-by-step instructions.

Card Management and Security

Can I freeze my card if I suspect fraud or lose access to it?

Yes. You can freeze or unfreeze your card at any time directly within the Falcon Finance app.

What should I do if my card is compromised?

If you suspect your card has been compromised, you can close the card directly in the Falcon Finance app and issue a new card.

Can I view my transaction history?

Yes. All transaction history is available directly within the Falcon Finance app.